Terms And Conditions

GENERAL PROVISIONS: This website is owned and operated by Pretty Soul LLC, a platform for the services and offerings of Jae Michel, who will henceforth be referred to as "The Coach" and whose digital group coaching programs will ALL henceforth be referred to as "The Pretty Soul Program." You must be at least 18 years of age to use this website. Use of this website is at your own risk. As a company we host our site on a reputable platform and take reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The terms, conditions and privacy policy contained on this page is subject to change at any time. By using this website, you agree to the following terms and conditions. Please read them carefully before using this website.

COMPANY BOUNDARIES: Our products, services, programs, and retreats are intended for biological females ONLY. We have the right to refuse service to anyone.

COMMITMENT: Coaching is a relationship of support, encouragement, and guidance between the Coach and their Client. The opportunity for positive and beneficial results for the coaching client dramatically increases when the client chooses to make the necessary changes in their habits, mindset and lifestyle to create long-lasting successful outcomes. Coaching is a structure that facilitates the process of personal, professional and/or spiritual development. The Client and Coach agree that the coaching relationship will be respected as such. Coaching is for individuals who are overall in good emotional and psychological health who simply want to make positive changes and improvements to move forward in their lives. Coaching is not advice, therapy, or counseling.  
 
By entering this relationship, the Coach and Client acknowledge that the Client wants to make significant progress and change in her life with the support of the Coach in their sessions.

CONTRACTUAL REQUIREMENT: In order to participate in the Pretty Soul Program, The Client agrees to sign all necessary contracts for said program that will be made available on the day the program officially begins. By purchasing this program, The Client is only reserving their spot in the program once it begins, but the Client will still need to sign all required contracts in order to be fully enrolled. If the Client purchases the program as a Founding Member before the required contracts have been made available, and then refuses to sign the contracts on the day the program officially begins, the Client understands that they are NOT entitled to a refund. For any questions, please email freeforgood@pretty-soul.com.

CLIENT INDEMNITY: By opting into mini course (free training), submitting an application, and/or purchasing any of the options offered on this Site, or our affiliated third-party payment processors ie: Thrivecart, Quickbooks, etc. ("Pretty Soul Accelerator (Beta Program)," "Pretty Soul Program" and/or "Pretty Soul Self-Paced Digital Course"), I agree that I, the Client, is representing her/ himself as a competent, effective individual who is fully able to make his/her own personal and business decisions and choices, including decisions and choices The Client may make as a result of this coaching package and process. The Client represents her/ himself or company as being able to operate fully, freely, and responsibly for all of The Client’s personal and business decisions and actions. By consenting to this agreement, The Client agrees that any actions taken as a result of The Coach’s input, coaching, speaking, training or development are The Client’s actions and The Client’s actions alone. The Client alone is responsible completely and fully for the outcomes, results and any liabilities that arise from taking those actions. The Client waives all claims of any type whatsoever that The Client may have against The Coach arising out of or in connection with any claims or lawsuits against The Client or liabilities or damages of any sort incurred by The Client related to any actions The Client takes or decisions The Client makes as a result of The Coach’s input, coaching, speaking, training, or development.

The Client understands that the 6-Week Pretty Soul Accelerator is a beta testing program, meaning it cannot and will not deliver the same level of transformation that the full 6-month, 9-month, and 12-month Pretty Soul Program promises. The Client understands that by enrolling as a Founding Member of the 6-Week Pretty Soul Accelerator, they are testing the concept of the Pretty Soul Program and the feedback and results shared with Jae during the beta program will help shape the Pretty Soul Program once it is out of the beta testing stage. Because of this, Jae cannot be held responsible for any disappointment due to lack of results during the 6-week time period. The Client understands that they are enrolling in the Pretty Soul Accelerator at their own risk, and that no results during the 6-week course are guaranteed.

MEDICAL STATEMENT: The Client understands that this work is considered Coaching not Counseling, Psychology or Psychiatry Services. The Client understands that the Coach is NOT a licensed therapist provider and that Pretty Soul LLC is a spiritual Coaching Business, not a medical, pharmaceutical, psychiatrist, therapist/psychologist, or counseling business. The Client understands that Pretty Soul LLC does NOT make any medical claims to be able to treat, prevent, or cure any illness or disease--whether physical, emotional, or mental. The Client understands and agrees to work with Pretty Soul LLC as a Coach-Client relationship, not a Therapist-Patient relationship, and therefore Pretty Soul LLC cannot be held responsible for the treatment of any and all of the Client's medical or health issues before, during, or after a session. The Client understands that the Coach and Pretty Soul LLC offers DEEP inner alchemy work that are shamanic, intuitive, therapeutic in nature and use a combination of NLP, EMDR, Hypnosis, Internal Family Systems (aka "parts work"), Somatic Experiencing and inner child work based on the Coach's own *personal* healing journey and that the Coach has not been certified in any of these modalities. The Client understands that due to the nature of the Coach-Client relationship, the Client is 100% responsible for the results of their session and the Coach and Pretty Soul LLC are only responsible for facilitating the space for those results to occur through the Client's own healing of themselves with the Coach's support. Therefore Pretty Soul LLC is not responsible for any and all results from the Client's session. The Client understands and agrees to take complete responsibility for his or her physical, mental and emotional health results before, during, and after each session.

COACHING SESSION PROCEDURES: All coaching sessions will be conducted by Zoom or alternatively in person if both the Client and the Coach agree to it and if the Client is local. The Coach and the Client commit to aim to start and finish each session on time, however there will be a 15 minute grace period at the start of each session. If the Client is more than 15 minutes late for a coaching session or live call, the Coach will assume the session is cancelled and the client will forfeit the session fee. Rescheduling a coaching session is easily done with appropriate notice. Please allow for at least 48 hour notice to make appointment changes. If the Coach is not made aware of schedule changes with at least 48 hour notice, the Client will forfeit the session fee. In between coaching sessions, the client may feel free to message or email the Coach, however the Coach is not obligated or guaranteed to respond.

CONFIDENTIALITY AND RESPONSIBILITY:
The coaching relationship is built on trust. The Coach agrees to keep all conversations and information with the Client private and confidential. The Client agrees to keep all session recordings with the Coach private and for the Client's personal use alone. The Client agrees to honor and protect the Coach and Pretty Soul LLC’s intellectual property, never disclosing or communicating information about the Coach and Pretty Soul LLC’s materials, fee, or methods to any third parties. The Client also agrees to NOT give content provided in this program to any third parties. The Client agrees to take full responsibility for the results created and the actions and no-actions taken through this program. The Client agrees to respect The Coach's privacy and personal life boundaries by not adding or expecting personal interactions from the Coach on social media or asking for additional phone calls, texts, and emails beyond the sessions provided. Email support in between sessions is available when reasonable, however the Client agrees to book a new session or package should they need additional in-depth support from the Coach.

INTELLECTUAL PROPERTY NOTICE: All images, text, designs, graphics, trademarks and service marks are owned by and property of Pretty Soul LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately. You may use our intellectual property with clear and obvious credit back to our site, as well links back to the page where the materials, designs, images, text, quote or post is located when it is appropriate to do so.  However, you may never claim any of our intellectual property as your own or your unique creation, even with attribution.

DISCLAIMERS: Our website and related materials is provided for educational and informational use only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s). While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements. If you have a medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, courses or the materials contained herein. This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you happen to see any errors or omissions and would like to let us know, please email us at freeforgood@pretty-soul.com.

AFFILIATES: This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

IN-PERSON EXPERIENCES: The Client understands that the FULL payment of their Pretty Soul Program must be paid in full in order to attend the in-person luxury experiences or retreat provided. The client understands that the are fully responsible for their own transportation to and from the event unless explicitly stated otherwise in their checkout details. The Client understands that Pretty Soul LLC is not liable for any lost possessions or belongings that occur while going to, from, or during our in-person experiences, immersions, events or retreats. The Client understands that meals will be provided however it is their responsibility to make the Coach aware of any allergy or dietary restrictions they have OR bring their own food if they are unable to eat the meals provided during the in-person event. The Client understands that in-person experiences are a part of the Pretty Soul Program and unless they have specifically purchased a product that does not include one, they will not be provided with a refund if they choose to not attend.

PRICING AND REFUND POLICY FOR PAID COACHING PROGRAMS, DIGITAL PRODUCTS, AND MERCHANDISE. The Client agrees to commit to pay for the digital courses and merchandise sold on this website in their full payment amount.

Refunds are available for merchandise items that are damaged with sufficient proof and within the agreed upon return period.

Refunds for the Pretty Soul Program(s): if you email Jae within the 7 days of the class start date, she will happily give you a full refund. If you email her after that, she will give you a pro-rated refund, based on the amount of the course you've already completed (with proof). The Client can inquire about a refund by emailing freeforgood@pretty-soul.com with "Refund" in the subject line.

For digital courses sold on this Site, Pretty Soul LLC has, at any time, the right to terminate this contract based on the effort put forth by The Client. This contract is non-negotiable and non-transferable to any other offer.

The digital courses and digital coaching programs sold on this Site do not guarantee results or treatment for any medical, mental, emotional, or physical ailments whatsoever.

Please note that if a Client is approved for funding with Eaze Consulting for any of the Pretty Soul Programs, their payment will be accepted by ACH transaction ONLY.

Please also note that the price for any of our products are subject to change at any time AND that if a Client misses a payment on their monthly payment plan, they may instantly lose access to the member portal and course curriculum, until said payment is made. 

TERMINATION: If at any time we feel you have violated these Terms and Conditions, then we shall immediately terminate your use of our website, products, services, programs and any/or related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice. If you require any more information or have any questions about our Terms and Conditions of website use, please feel free to contact us by email at freeforgood@pretty-soul.com.

The Client agrees to:

~Take full responsibility for their choices, decisions, and results during the group coaching program.
~Respect and abide by the Refund Policy.
~Respect the dignity, privacy, and personal boundaries of the Coach + other program participants.
~Notify the Coach about any concerns about attending the in-person retreat/experience prior to program enrollment.
~Go into program/digital course wholeheartedly and make every effort to complete the entire program to get the best results.
~Respect the location where any in-person retreat/experience is held and to abide by all of their policies.

Clients/Participants agree that they are 100% responsible for all their actions and non-actions.
Clients/Participants agree that they are 100% responsible for all results and non-results.

By opting into the free mini course, submitting an application for the Pretty Soul Program, enrolling into a Pretty Soul Program, and/or purchasing from this website in any way, I agree to all of the above terms and conditions.